Note: This is not a standalone application. This is a plugin for Perfex CRM. You have to install the Perfex – Powerful Open Source CRM to use this plugin.

Have you ever imagine you and your customers have conversation similar to Reddit or Quora? Have you ever imagine how to get feature suggestions and feedback from your customers/clients? Have you ever imagine how to create an interactive Knowledge Base that customers can reply to? Have you been planning to engage your customers and hear them out?

Don’t Imagine anymore, this is why we developed Discussion and Community Forum Module.

Features

• Create Topics – Create and manage topics has never been simpler. Empower your team members and clients to initiate discussions, share insights, and seek assistance—all within your Perfex CRM platform.
• Reply topics with 2-level reply Facilitate meaningful conversations with our plugin’s 2-level reply functionality, allowing users to respond to topics and replies with precision and clarity.
• Reaction/Likes Topics and Replies Encourage interaction and feedback by enabling users to like topics and replies, fostering a sense of appreciation and mutual support within your community
• Close Topics Take control of your forum with our comprehensive moderation tools. Close topics to prevent further discussion, maintain relevance, and streamline information flow.
• Moderation With the ability to ban customers, you can ensure a safe and conducive environment for productive discourse, free from disruptive elements.
• Notifications Keep your team members and clients informed about topics updates and replies, ensuring timely engagement and participation
• Follow a Topic to get Notifications Allow customers to follow topics of interest, receiving notifications to stay connected and informed—driving continuous interaction and collaboration
• Advance Knowledge Base Foster product knowledge sharing and Save Time with support Tickets. Create tutorials, blogs and KB as Forum topics to get real time feedback and reactions from your customers

Join the conversation, Collaborate and Engage Clients Seamlessly. Boost Team Collaboration and enhance your customer satisfaction

DEMO

ADMIN DEMO

Admin Username

testadmin@gmail.com

Password

password@1234

CLIENT DEMO

Client Username

testclient@gmail.com

Password

testclient12345

Support

Please send an email from Support page for any issues, questions or suggestions. To save time and get quick feedback, please don’t ask for support in comments section.

Documentation

Included Documentation will help you upload and activate the module inside Perfex CRM.

VERSION HISTORY

Version 1.0.0 – 5th March 2024

 Initial Release